You want the best for your client in terms of most suitable product, but you also want to rest assured that, if the worst happens, they will be well taken care of – well then choose ProRisk. Not only was ProRisk rated Underwriting Agency of the year for 2020 by IBA but now their Claims Team has been awarded Most Valuable Team for 2021 by ANZIIF (The Australian and New Zealand Institute of Insurance and Finance).These aren’t the only reasons to choose ProRisk – there’s also the wide range of flexible products, the ability to tailor a quote to suit your client’s needs in minutes on ProBind or the quality of the security providers backing our products.

ProRisk’s most recent “Most Valuable Team for 2021” success in ANZIIF’s first ever Making a Difference recognition awards acknowledges our outstanding insurance professionals, who go above and beyond to display professionalism in their workplace and for ProRisk’s customers.

This recognition is all the sweeter having been awarded during arguably one of the most trying times for brokers and their clients – during COVID-19. If a claims team can excel during this dark period imagine how they can perform at other times!

Delivering a fast, reliable, fair and empathetic claims service became critical from the very first week of lockdown in March 2020 and ProRisk’s claims team successfully rose to the challenge. Our clients had, and are still having, a difficult time in this climate, with more claims lodged than ever. Chloe Thomas, Group Claims Manager keeps her team motivated through regular catchups, building each other up and shared success.

Our winning team members are Claims Team Leader Bianca Parussolo; Claims Consultant Lee Cooper; Claims Examiner Eden Matene; Claims Assistant Daniella Murnane; and Claims Administration Assistant Emilie Naylor and of course Group Claims Manager Chloe Thomas.

“It’s such an honour that ProRisk Claims has received this award. It’s a testament to the incredible team that we have – smart, dedicated, hardworking, professional, and empathetic people. Fantastic humans working collaboratively and proactively together to deliver an outstanding claims service to our insureds. I couldn’t be prouder to lead this team!” says Chloe Thomas, Group Claims Manager,

But this team is no stranger to awards. They have previously been a finalist in Underwriting Claims Team of the Year in 2018, 2019 and 2020 – quite an achievement!

Hamish McDonald Nye, Executive Director, couldn’t be prouder “They are consummate professionals who always put the client first, regardless. Protection is our promise, is our catch cry, and our claims team make that a reality on the front line every day” he said on getting the great news.

Brokers who truly care about how their clients will be treated and also want to deal with a modern efficient Underwriting Agency should feel confident recommending ProRisk products to their client. ProRisk – as professional and driven as you are.